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Certification

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Certification

Our Quality Management System is certified ISO 13485 and ISO 9001 standards. These certifications validate our commitment to excellence and quality of all our activity.

ISO 13485:2016 "Quality Management Systems for Medical Devices" - Certification Body "Institut Marocain de Normalisation - IMANOR"

This certification acknowledges our commitment to meeting the highest regulatory standards in the distribution of safe and effective medical devices.

ISO 9001:2015 "Quality Management Systems" - Certification Body "TÜV Rheinland"

This certification affirms our commitment to providing products and services that meet customer requirements and applicable regulations, while continuously improving our efficiency and operational performance.

Our Quality Commitment:

At our company ERAMEDIC, quality is fundamental to all our activities. Our ISO 13485 and ISO 9001 certifications attest to our commitment to customer satisfaction, regulatory compliance, and continuous improvement of our processes and products.

Our quality approach is based on:

  • Guaranteed Quality : Our ISO 13485 and ISO 9001 certifications testify our quality and excellence commitment.
  • Reliability: We are committed to provide reliable products and services that meet the strictest international standards.
  • Customer Satisfaction : We try to satisfy our customers with reliable products and services at competitive prices, delivered on time and according to their preferences, due to the involvement and commitment of our suppliers through healthy and strong relationships.
  • Innovation : We continuously seek new ways to improve our processes and products to meet the evolving needs of our customers.
  • Continuous Improvement : We contribute to continuously improving the quality of our business operations through ongoing listening to internal and external customers, optimizing work processes and fostering a culture of continuous progress.
  • Commitment : Our staff, men and women, are dedicated to enhancing company performance and constant improvement through:

    Stimulating initiative, participation, and creativity

    Cooperation and teamwork

    Communication at all levels

    Integrity and exemplary behavior in daily activities

    Education and training

    Quality of the work environment

    lStrict adherence to laws, regulations, and best professional practices

ISO 13485v2016: Eramedic got the ISO 13485/2016 certificate on 03/11/2021, given by Institut Marocain de Normalisation “IMANOR” to all organizations need to demonstrate their ability to provide medical devices and related services that consistently meet customer and applicable regulatory requirements.

ISO 9001v2015: Eramedic is the first distributor of medical device in Morocco to have been certified ISO 9001:2008 by the German organization "TUV Rheinland" in 2006. Currently, it’s certified ISO 9001:2015 since January 17, 2018.